Privacy Policy
Last revised 3 September 2026
Plain-language summary. This website collects only the details you type into a form so that Menchie can reply to you. It does not run advertising trackers, and it does not sell or share your information.
On this page
What is collected, and why
Your privacy is important. It is our policy to respect your privacy regarding any information we may collect from you across this website.
We only ask for personal information when we genuinely need it in order to respond to you or provide a service. We collect it by fair and lawful means, with your knowledge and consent, and we tell you why we are collecting it and how it will be used.
In practice, that means the information you enter into a form on this website — typically your name, email address, phone number, province, the topic you are asking about, and anything you choose to write in a message box.
The forms on this website do not ask for your Social Insurance Number, banking or payment details, medical history, existing policy numbers, account balances, government identification numbers, or immigration document numbers. Please do not enter that kind of information into a website form.
How long it is kept
We only retain collected information for as long as necessary to provide you with the service you asked for. What data we store, we protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
Sharing
We do not share any personally identifying information publicly or with third parties, except when required to by law, or where it is necessary to arrange the service you have asked for — for example, submitting an application to an insurance provider on your instruction.
External links
This website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
Your choices
You are free to refuse a request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
You may ask what personal information we hold about you, ask for it to be corrected, or ask for it to be deleted, by contacting us using the details below.
Your continued use of this website will be regarded as acceptance of our practices around privacy and personal information.
Cookie policy
Cookies are small pieces of data stored in text files that are saved on your computer or other device when a website is loaded in a browser. Session cookies are temporary and expire when you close your browser. Persistent cookies remain on your device after you close your browser.
What this website currently uses
This website currently uses only the cookies and similar technologies needed for the site and its forms to function — for example, keeping a page working correctly while you use it, and allowing a form to be submitted. These are sometimes called strictly necessary or functional cookies.
What this website does not currently use
This website does not currently run third-party analytics, advertising, social-media tracking, event-tagging or remarketing technologies. There is no analytics property, tag manager or advertising pixel installed on this site at the time of the revision date above.
If that changes, this policy changes first. Analytics or advertising technology may be added to this website in future. If and when it is, this policy will be updated to describe what is actually in use, together with any consent controls required at that time.
We would rather tell you plainly what is running today than publish a generic list of tracking technologies that are not actually installed.
Your cookie options
If you would prefer not to accept cookies, you can change your browser's settings to delete cookies that have already been set and to refuse new ones. Please note that if you block strictly necessary cookies, parts of this website — including the enquiry forms — may not work.
Changes to this policy
We reserve the right to modify this policy at any time, effective upon posting of an updated version on this website. The revision date at the top of this page will be updated when that happens. Continued use of the website after any such change constitutes your acceptance of it.
Contacting us
If you would like to understand more about this policy, ask about the information we hold, or raise any matter relating to privacy or cookies, please get in touch.